Frequently asked questions
In short: Here you will find answers about POS systems, data protection, time tracking, vouchers, reservations and card payment. Your question is not listed? Then give us a call or book a consultation.
We offer digital POS systems for retail, hospitality, hotels, staff canteens, food trucks, hair salons and beauty salons. You can adapt our solutions flexibly to your business processes.
In most cases, yes. We check your existing hardware and recommend the best integration so that you save costs and are still up to date.
Our POS solutions support cash, debit and credit cards, contactless payment and mobile payment (Apple Pay, Google Pay). We advise you transparently via our partners Sparkasse Lörrach, Sparkasse Markgräflerland and NEXI.
Yes. Our systems work on tablets and smartphones, so you can work flexibly in your business, at events or in mobile sales.
Yes. We offer individual training and reliable support by phone, email or remotely. In an emergency, our POS technician supports you on site in the region.
Installation usually takes only a few hours. After a short training session you're ready to go.
Depending on the system, the POS software starts at €24.95 per month (excl. VAT) – from SAMPOS ONE through HIOPOS (€42.00) to leafsystems (€49.00) and Lightspeed (€89.00). Depending on your needs, hardware, set-up and add-on modules come on top. You'll find all prices and a cost calculator in our POS system comparison – we prepare your personal quote after a free consultation.
Yes. With our cloud solutions you can manage several branches centrally, including sales reports, inventory and staff management.
Yes. Our solutions support online shops and e-commerce connections, so you can manage orders, stock and payments centrally.
Digital POS systems offer efficient processes, simple reports, flexible payment options and legal certainty. This saves time and reduces errors.
With our integrated inventory management you keep track of stock levels, orders and reorders in real time.
Yes. You can set up discounts, special promotions and voucher codes flexibly and redeem them directly at the till.
Yes. Our solution supports several tills at the same time – ideal for hospitality, branches or events.
You can reach us by phone, by email or via our contact form. We advise you free of charge and without obligation – in German or English.
Yes. Our experts give industry-specific advice, e.g. for hospitality, retail, hair salons or beauty salons.
Yes. All systems meet the GoBD guidelines in Germany as well as the legal requirements in Switzerland.
Data security has top priority. All data is transmitted encrypted, stored in compliance with the GDPR and backed up regularly. We also draw on the expertise of Regio Datenschutz GmbH.
Absolutely. All functions are GDPR-compliant and protect the personal data of customers and employees.
All mobile payments are encrypted and processed in compliance with the GDPR.
Yes. All software solutions – from the POS system to time tracking and customer loyalty – are updated regularly.
No. All updates are included in support, so your POS system always stays up to date.
You don't need a permanent internet connection for daily operations. However, online functions such as cloud backups or updates require a stable connection.
Our systems can be integrated seamlessly with accounting and inventory management systems, so all data is available centrally.
Yes. You can export reports as Excel, PDF or CSV – ideal for bookkeeping or your tax adviser.
Yes. You can define employee roles and permissions precisely, e.g. for sales, accounting or administration.
Yes. With our time tracking solution you and your employees can clock in and out quickly. If you wish, data can be transferred directly to payroll.
Yes. Employees can clock in and out via tablet or smartphone – whether in the shop, on the road or working off-site.
Thanks to the intuitive user interface, training usually takes only a few hours.
Yes. You can set up products, prices, discounts and employee permissions yourself – or we'll take care of the set-up for you.
Yes. The POS system automatically calculates VAT, tax rates and special rules for Germany and Switzerland.
Yes. Our digital POS systems provide detailed reports on sales, products, employees and customer behaviour.
Yes. We offer free demo and trial versions so that you can try out the POS system beforehand.
Our POS systems enable digital customer management, including contact details, purchase history and loyalty programmes.
Depending on their permission level, employees can view and manage stock checks and reorders via digital inventory management.
With the cloud solutions you can manage employees centrally and control permissions across locations.
Yes. You can create and sell digital vouchers for your online shop or on site. Customers receive them conveniently by email or SMS.
Customers can redeem vouchers directly at the till or in the online shop. The system automatically recognises the voucher value.
Yes. All customer data for vouchers is stored in compliance with the GDPR and processed encrypted.
Yes. The POS system provides detailed reports on sold, redeemed and active vouchers.
Yes. You can create individual vouchers with branding and a fixed value and design marketing promotions flexibly.
Yes. Our solution supports online reservations for hospitality and hotels, so customers can book directly via your website or partner platforms.
Reservations are displayed automatically in the POS system, so you can keep track of all bookings and free capacity.
Yes. The system can send automatic confirmations to customers by email or SMS, including date, time and table number.
Yes. You can manage waiting lists and priorities directly in the POS system and react flexibly to short-notice changes.
Yes. Customer data is stored encrypted and processed in compliance with the GDPR.
You can offer debit and credit cards, contactless payment, mobile payment (Apple Pay, Google Pay) and PayPal.
All payments are encrypted and processed in compliance with the GDPR.
Yes. Our mobile POS systems support contactless payments on the go, e.g. at events or in food trucks. With the Tap2Pay function you can turn your smartphone into an all-in-one terminal and use it flexibly.
Yes. You can have discounts, vouchers or special promotions redeemed directly during cashless payment.
Payments are processed in real time, so the purchase is completed quickly and smoothly. Depending on the provider, payouts can be made daily or weekly.