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Customer loyalty · Leat & Lightspeed

Leat & Lightspeed integration – customer loyalty, rewards & marketing directly in the POS

Why modern POS systems need to do more

Today your guests expect more than just a fast payment process. They want individual offers, digital loyalty cards, simple voucher solutions and a shopping experience that works seamlessly both online and offline.
With the combination of Leat and our innovative Lightspeed POS system exactly that becomes possible: a powerful CRM and loyalty tool that fits perfectly into your POS system and turns a restaurant visit into an experience.

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In short: Leat brings CRM, loyalty programmes, gift cards and automated campaigns directly into your Lightspeed POS. Every purchase flows automatically into the customer profile – without entering data twice. We show you how to use the integration in everyday work.

Customer profiles in real timeEvery purchase flows into the CRM

Loyalty points & VIP tiersYour own loyalty programmes

Gift cardsAlso in Apple & Google Wallet

Directly in LightspeedNo double data entry

What is Leat? Features Leat + Lightspeed Support

01

Leat at a glance

CRM, loyalty and marketing in one platform.

What is Leat?

Leat is an innovative platform for CRM (customer relationship management), customer loyalty, loyalty programmes and marketing automation.
With Leat you have all the important tools in one place to actively shape your customer relationships and grow your business sustainably. Instead of relying on gut feeling, with Leat you can use real datato make well-founded decisions.

You automatically collect valuable customer data with every purchase, online order or interaction – whether in store or digitally. This data is combined into clearly structured profiles and gives you a 360° view of your customers. This way you can see immediately which products are popular, how often a customer buys from you or which offers work best.

So funktioniert Leat mit dem Lightspeed Kassensystem

Leat is far more than an analysis tool:

it turns your data directly into concrete actions. With intelligent segmentation you can group your customers by interests, purchasing behaviour or revenue and address these target groups with tailor-made campaigns . This not only increases the relevance of your offers but also ensures your communication always feels personal and on target.

Another advantage: with Leat you can easily build loyalty programmes that delight your customers. Whether classic loyalty points, VIP levels with exclusive benefits or bonus promotions – you decide how to reward your customers and retain them for the long term. This increases your return rate, strengthens your brand and turns occasional buyers into loyal regulars.

Leat also supports you with marketing automationsthat work for you in the background. Imagine a customer has a birthday – they automatically receive a personalised email with a voucher. Or someone hasn't been in for a long time – Leat automatically reminds them of your business with a special comeback offer. These smart workflows run without your involvement, save you an enormous amount of time and increase your sales at the same time.

With Leat you have a complete customer loyalty and marketing ecosystemthat can be integrated directly into your POS system – so purchases at the till automatically end up in the loyalty programme.

02

Features

The most important Leat features at a glance.

The most important Leat functions at a glance:

  • Customer profiles in real time – every purchase, every piece of feedback and every sign-up flows automatically into the CRM.
  • Segmentation & target groups – customers can be segmented by purchasing behaviour, interests or frequency.
  • Loyalty programmes & points – easily introduce your own points systems, VIP tiers or rewards.
  • Referral marketing – customers can refer friends and are rewarded automatically.
  • Gift cards & prepaid solutions – physical or digital, including integration into Apple/Google Wallet.
  • Automated marketing campaigns – birthday vouchers, welcome emails or discount promotions sent automatically.
  • Promotions & vouchers – promotions that work consistently across all channels – without manual duplication.

03

Leat + Lightspeed

More revenue with customer loyalty right at the POS.

More sales through customer loyalty: Lightspeed POS + Leat

The Lightspeed POS system is one of the leading POS solutions in hospitality and hotels. It offers you not only stable and intuitive processing of your daily sales but also a modern basis for digitalising your business. By integrating Leat, you extend your Lightspeed POS system with a fully fledged CRM and loyalty system with which you can actively shape customer relationships and increase your sales.

Belohnungen und Gutscheine mit Leat

With the combination of Lightspeed and Leat you turn your POS system into a complete customer management solution:

  • All customer data in one place – purchases, loyalty points, vouchers and interactions are recorded automatically.
  • Loyalty programmes directly in the POS – you can show loyalty points or bonus promotions right at checkout.
  • Seamless voucher integration – whether discount code, digital gift card or promotion: your customers redeem everything conveniently at the till.
  • Personalised offers – based on Lightspeed sales data, Leat creates automated campaigns perfectly tailored to your target groups.
  • More efficiency in daily work – your staff save time because processes such as recording customer data, bonus points or vouchers run automatically.

In hospitality in particular you benefit from this combination: regulars are rewarded for their loyalty, new customers can be retained with personalised offers, and your team always has an overview of customer history and preferences. This way you can address guests in a targeted way, use spontaneous upselling opportunities and increase customer loyalty in the long term.

With Leat and Lightspeed you turn your POS system into a real customer loyalty and marketing tool that goes far beyond pure payment processing.

What are the benefits for your business?

  • Time savings for staff
    No double data entry, no complicated workarounds. Everything runs automatically via Lightspeed and Leat.
  • Better customer loyalty
    With loyalty points, personalised offers and vouchers you create a shopping experience that delights customers and brings them back.
  • More sales through repeat purchases
    Regular customers demonstrably spend more than new customers. With Leat you actively encourage repeat purchases and cross-selling.
  • A single customer database
    Whether online shop, physical store or events – all data flows into one system.
  • Competitive advantage
    While others just take payments, you actively build customer relationships and clearly stand out from competitors.

04

Support

So that the integration is used in everyday work.

How Kassenprofis supports you and your team

 

The integration of Leat and Lightspeed is powerful – but only if it's used in daily work. This is where Kassenprofis comes in:

  • So that you can exploit the full potential of Leat and Lightspeed, Kassenprofis accompanies you every step of the way. We not only ensure smooth integration but also make sure your team can actively use the new possibilities.
  • With targeted training sessions we show you and your employees how to use customer cards, loyalty points and vouchers optimally. This turns a simple checkout into a real customer experience. Set-up is individual – we adapt the integration exactly to your industry and your workflows so that everything fits perfectly into your daily routine.
  • We don't leave you alone after launch either: with our everyday support we're there for you whenever questions arise or quick help is needed. We also regularly check how Leat and Lightspeed are developing in your business and support you with process optimisation to make workflows even more efficient.
  • Another important point is your team's motivation. We show your employees how they can actively delight customers with loyalty programmes and CRM features – so your staff become not just cashiers but real brand ambassadors who create enthusiasm and loyalty.
  • With Leat and Lightspeed you combine POS, CRM, loyalty and marketing in one powerful platform. Customer loyalty becomes simple, processes run smoothly and your employees can concentrate fully on service and advice.

Get advice now without obligation – Kassenprofis will show you how to use Leat & Lightspeed perfectly in your business.

More solutions from Kassenprofis

Leat & Lightspeed is one building block – together with the POS, card payment and the right add-ons, it creates a system that fits your business.

Customer loyalty: All solutions at a glance · Retamo · Starboost · Hello Again

More solutions: POS solutions · Time tracking · Reservations · Cashless payment · Online ordering · Wi-Fi · Digital Signage · Online vouchers · Rental POS · Self-order kiosk · Pager · QR code

On-site advice: POS systems for your region

Want to see Leat & Lightspeed live?

Book your free consultation – we'll show you Leat & Lightspeed using examples from your business, on site or online.

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