Customer loyalty · Retamo
In the digital world, the first impression is often a Google review. For many customers, the number of stars is the deciding factor when choosing a service provider, doctor or shop. Retamo offers the perfect solution to collect more positive reviews, protect your online reputation and build trust with new customers – all without much extra effort.
As Kassenprofis GmbH we have been supporting businesses with digitalisation for years – with clever tools, practical advice and strong partners such as Retamo.
In short: Retamo helps you collect more positive reviews on Google, Facebook and others and catch critical feedback early. This strengthens your visibility in local search and the trust of new customers. As an official Retamo partner, we support you along the way.
More reviewsOn Google, Facebook & others
Catch criticism earlyProtect your reputation
Visible locallyFound more easily on Google & Maps
Any industryHospitality, retail, practices & more
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Retamo at a glance
Review management – automatic and targeted.
Retamo is cloud-based software for the automated management of customer reviews. With it, businesses can:
Retamo is a specialised software solution for active review management. It is aimed in particular at local businesses, medical practices and service providers who want to improve their online reputation in a targeted way and collect more authentic customer reviews on important platforms such as Google, Facebook, Jameda or ProvenExpert.
Instead of monitoring countless platforms at the same time, Retamo concentrates on the review portals that are really relevant for your industry – for maximum impact with minimum effort.
94 % of all consumers research online before a purchase or appointment.
87 % trust online reviews as much as personal recommendations.
Businesses with more than 4 stars receive up to 3x more enquiries than lower-rated competitors.
Your reviews are your digital shop window – make the most of them!
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Benefits
Why recent reviews matter.
Better local visibility on Google
Reviews are a central ranking factor in the local search algorithm. Businesses with many recent reviews appear higher in the local search results (Google Maps, “near me” searches, etc.).
Recent reviews look authentic
Customers pay attention not only to the stars but also to the Date. Fresh reviews signal activity and relevance.
Building trust quickly
Within a few seconds, reviews decide whether a business is perceived as competent and trustworthy – or not.
Higher conversion rate in online and offline sales
Customers who read good reviews make purchasing decisions faster and show less price sensitivity.
More feedback, more potential for improvement
Reviews provide valuable insights into customer satisfaction and help to identify weaknesses early and optimise processes.
Protection against reputational damage
Active review management helps to spot critical reviews quickly, respond appropriately and minimise negative effects.
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How Retamo works
From monitoring to analysis.
Retamo is suitable for any industry and ideal for:
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Kassenprofis & Retamo
All digital tools from a single source.
We at Kassenprofis GmbH know: digital processes are successful when they are simple, well thought out and practical. That's why we work with proven tools such as Retamoto secure our customers' digital market advantage .
Whether POS system, time tracking, card payment or review management – we offer you all tools from one source.
Retamo is one building block – together with the POS, card payment and the right add-ons, it creates a system that fits your business.
Customer loyalty: All solutions at a glance · Starboost · Hello Again · Leat & Lightspeed
More solutions: POS solutions · Time tracking · Reservations · Cashless payment · Online ordering · Wi-Fi · Digital Signage · Online vouchers · Rental POS · Self-order kiosk · Pager · QR code
On-site advice: POS systems for your region
Book your free consultation – we'll show you Retamo using examples from your business, on site or online.