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Customer loyalty · Retamo

Manage online reviews easily with Retamo

Kassenprofis GmbH – official Retamo partner for smart review management

In the digital world, the first impression is often a Google review. For many customers, the number of stars is the deciding factor when choosing a service provider, doctor or shop. Retamo offers the perfect solution to collect more positive reviews, protect your online reputation and build trust with new customers – all without much extra effort.

As Kassenprofis GmbH we have been supporting businesses with digitalisation for years – with clever tools, practical advice and strong partners such as Retamo.

In short: Retamo helps you collect more positive reviews on Google, Facebook and others and catch critical feedback early. This strengthens your visibility in local search and the trust of new customers. As an official Retamo partner, we support you along the way.

More reviewsOn Google, Facebook & others

Catch criticism earlyProtect your reputation

Visible locallyFound more easily on Google & Maps

Any industryHospitality, retail, practices & more

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Retamo at a glance

Review management – automatic and targeted.

What is Retamo?

Retamo is cloud-based software for the automated management of customer reviews. With it, businesses can:

  • generate more positive reviews on Google, Facebook and co.
  • catch critical feedback early
  • visibly improve their star rating
  • strengthen customer loyalty through professional review management
  • positively influence their Google ranking

Retamo is a specialised software solution for active review management. It is aimed in particular at local businesses, medical practices and service providers who want to improve their online reputation in a targeted way and collect more authentic customer reviews on important platforms such as Google, Facebook, Jameda or ProvenExpert.

Instead of monitoring countless platforms at the same time, Retamo concentrates on the review portals that are really relevant for your industry – for maximum impact with minimum effort.

Retamo Bewertungsmanagement im Überblick

Why reviews are crucial today

 94 % of all consumers research online before a purchase or appointment.
 87 % trust online reviews as much as personal recommendations.
 Businesses with more than 4 stars receive up to 3x more enquiries than lower-rated competitors.

Your reviews are your digital shop window – make the most of them!

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Benefits

Why recent reviews matter.

The benefits of Retamo at a glance

Better local visibility on Google
Reviews are a central ranking factor in the local search algorithm. Businesses with many recent reviews appear higher in the local search results (Google Maps, “near me” searches, etc.).

Recent reviews look authentic
Customers pay attention not only to the stars but also to the Date. Fresh reviews signal activity and relevance.

 Building trust quickly
Within a few seconds, reviews decide whether a business is perceived as competent and trustworthy – or not.

 Higher conversion rate in online and offline sales
Customers who read good reviews make purchasing decisions faster and show less price sensitivity.

More feedback, more potential for improvement
Reviews provide valuable insights into customer satisfaction and help to identify weaknesses early and optimise processes.

Protection against reputational damage
Active review management helps to spot critical reviews quickly, respond appropriately and minimise negative effects.

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How Retamo works

From monitoring to analysis.

How Retamo works – efficient & targeted

  1. Monitoring
    Retamo automatically monitors over 50 relevant review portals (e.g. Google, Facebook, Jameda, ProvenExpert) and shows all new reviews centrally in your dashboard – so you always keep track.
  1. Generation
    Automate review requests by email or SMS. This way you specifically collect reviews from your satisfied customers on the most important platforms – conveniently and without manual effort.
  1. Marketing
    Use eye-catching widgets and social sharing tools to present your best reviews as references on your website, in newsletters or on social media – in just a few clicks.
  1. Analytics
    Compare your review profile with your competitors'. Thanks to detailed KPIs and analysis functions, you can see what's going well and where optimisation is needed.
Monitoring von Online-Bewertungen mit Retamo

Which businesses is Retamo suitable for?

Retamo is suitable for any industry and ideal for:

  • Practices and healthcare providers
  • Hair and beauty salons
  • Hospitality businesses
  • Tradespeople and service providers
  • Retail & e-commerce
  • Coaches, consultants and local providers

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Kassenprofis & Retamo

All digital tools from a single source.

Kassenprofis & Retamo: a strong digital presence

We at Kassenprofis GmbH know: digital processes are successful when they are simple, well thought out and practical. That's why we work with proven tools such as Retamoto secure our customers' digital market advantage .

Whether POS system, time tracking, card payment or review management – we offer you all tools from one source.

Get started now – with the perfect online reputation

  • Get advice without obligation
  • Arrange a free demo
  • More visibility, more trust, more customers

More solutions from Kassenprofis

Retamo is one building block – together with the POS, card payment and the right add-ons, it creates a system that fits your business.

Customer loyalty: All solutions at a glance · Starboost · Hello Again · Leat & Lightspeed

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On-site advice: POS systems for your region

Want to see Retamo live?

Book your free consultation – we'll show you Retamo using examples from your business, on site or online.

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